returning shoes
I told this story at a party the other night, so apologies if any readers were there and heard it.
I went to Macy's and looked around in the shoe area. These days I like to wear dark functional shoes with no laces. I buy them every three years or so, and since I wear them about every day they get pretty worn out.
Macy's had many shoes on sale. I picked a pair of black ones upon the sales clerk's recommendation. I tried them on, finding them rather tight. I mentioned this tightness go the clerk, in response to which he explained that such shoes are tight and first and loosen up (which indeed jibed with my experience with a pair of shoes I had recenlty enjoyed for a good two-three year stretch). I purchased the shoes.
In he parking lot I put the shoes on. They now felt VERY tight. I grew distressed, yet I drove a ways. I pulled over near Sunset Boulevard in the Outer Sunset of San Francisco. I took off the right shoe. I discovered the shoes had inserts! Problem solved? I thought. I removed the inserts and put the shoes back on. But now the right shoe was just a bit too loose.
I thought I was stuck with these shows; perhaps I could get used to them. But I really didn't want them anymore. I've never returned a piece of clothing before. I took courage and returned to Macy's, waited nervously in line at the shoe counter, and made my case.
I explained that I really should have taken greater care and time with my decision but that I really hadn't worn the shoes for more than ten minutes and that they just weren't right for me. The very nice clerk immediately took the shoes and credited my Visa, no questions asked.
Sadly, I count this a great personal triumph over my own timdity.
I went to Macy's and looked around in the shoe area. These days I like to wear dark functional shoes with no laces. I buy them every three years or so, and since I wear them about every day they get pretty worn out.
Macy's had many shoes on sale. I picked a pair of black ones upon the sales clerk's recommendation. I tried them on, finding them rather tight. I mentioned this tightness go the clerk, in response to which he explained that such shoes are tight and first and loosen up (which indeed jibed with my experience with a pair of shoes I had recenlty enjoyed for a good two-three year stretch). I purchased the shoes.
In he parking lot I put the shoes on. They now felt VERY tight. I grew distressed, yet I drove a ways. I pulled over near Sunset Boulevard in the Outer Sunset of San Francisco. I took off the right shoe. I discovered the shoes had inserts! Problem solved? I thought. I removed the inserts and put the shoes back on. But now the right shoe was just a bit too loose.
I thought I was stuck with these shows; perhaps I could get used to them. But I really didn't want them anymore. I've never returned a piece of clothing before. I took courage and returned to Macy's, waited nervously in line at the shoe counter, and made my case.
I explained that I really should have taken greater care and time with my decision but that I really hadn't worn the shoes for more than ten minutes and that they just weren't right for me. The very nice clerk immediately took the shoes and credited my Visa, no questions asked.
Sadly, I count this a great personal triumph over my own timdity.
posted by Mark Meritt at 8:45 PM
7 Comments:
I'm proud of you!
Right on, Mark! I usually act in the assertive, smart-consumer way you did with those shoes, but today I really let myself down. I purchased some candy at our local candy store, to give as a Christmas present. I requested one candy to chomp on while the gift wrapping was being done. This candy, a dark chocolate and cashew nugget, was one of the candies that was being wrapped as a gift.
Alas, the nuts were VERY stale. At this point, I knew I should stop the saleswoman and explain that the cashew candies were stale and that I suspected others might be stale as well. I knew I should request a sample of everything I had chosen for the gift box, so I could be sure that I was purchasing good merchandise. To complicate matters, this tiny store had until recently been our town's only candy store. But recently a huge chain candy store had opened ACROSS THE STREET! Many of us vowed not to go in there but to continue to support our little store. So here they were, with few customers and candies staling on the shelf. I formulated the right words in my head, but I never spoke them. I left with my box of stale candy, and it now sits under my tree, waiting to be given to a loved one.
I know I done wrong, but sometimes the spirit is just not willing.
dear M.B....
that is what is called an act of charity--but alas you probably won't go back after that experience! So they have lost yet another customer. Any chance of eating around the nuts? Or avoiding the cashew candies entirely and trying the others? Maybe Sarah will help you out... ;-)
Good suggestions,Katherine. I'm sure Sarah will be willing to fall on this grenade. And by the way, thanks for those persimmons. And I loved the draidel cookies!
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